Thank you for choosing Destiny Creation for your online event ticketing needs. We understand that circumstances may arise where you need to seek a refund for a purchased ticket. However, please note that all tickets sold through Destiny Creation are non-refundable unless explicitly stated otherwise. We kindly request that you carefully read and understand our refund policy outlined below:

1. Non-Refundable Tickets: All tickets purchased through Destiny Creation are considered non-refundable by default, unless otherwise specified in exceptional cases determined solely by Destiny Creation.

2. Event Cancellation or Postponement: In the event of a cancellation or postponement of an event by the organizer or the event venue, Destiny Creation will, at its sole discretion, determine the refund options available to ticket holders. Refunds, if applicable, will be processed based on the terms and conditions set by the event organizer and in accordance with any applicable laws and regulations.

3. Transferability: Tickets purchased through Destiny Creation are generally transferable unless stated otherwise by the event organizer. If you are unable to attend the event, you may consider transferring your ticket to another person. However, Destiny Creation does not facilitate ticket transfers and cannot be held responsible for any issues or disputes that may arise from such transfers.

4. Technical Issues: In the event of technical difficulties or issues related to the Destiny Creation platform that prevent you from accessing the event or utilizing your ticket, please reach out to our customer support team as soon as possible. We will make reasonable efforts to assist you and resolve the issue, but we cannot guarantee refunds in such cases.

5. Unauthorized Resale: Tickets purchased through Destiny Creation are for personal use only. Any unauthorized resale or attempted resale of tickets may result in cancellation of the ticket without refund and may also lead to additional legal actions.

6. Changes to the Refund Policy: Destiny Creation reserves the right to modify or update this refund policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website or any other relevant platform.

Please note that this refund policy applies solely to tickets purchased through Destiny Creation. If you have any further questions or require assistance regarding refunds or any other ticket-related matters, please don't hesitate to contact our customer support team.

Thank you for your understanding and cooperation.

Destiny Creation Japan